It's not uncommon that Foresight failed to charge your linked credit cards. Foresight accepts credit cards as the only payment method and automatically renews your subscription (both monthly and annually). Sometimes, the automatic payments do not work as expected.
Why failed payments happen?
The following are possible reasons that the payment failed
- Your credit card issuer declined the payment
- Your credit card expired
- The CVC code does not match
- The Postal code does not match
- Your credit card is stolen or marked as fraudulent
What if failed payments?
Foresight automatically charges your provided credit card at the beginning of new billing cycle, so failed payment attempts happen around the beginning of month. There will be a few hours behind or ahead depending on your time.
Foresight makes 3 payment attempts in total on your linked credit card on 3 days, e.g. May 1st, 2nd and 3rd for monthly subscriptions. You will receive the failed payment notifications and have the time to update the credit card.
If all payment attempts failed, your subscription is force-downgraded to the free Lite 150 plan. Your automation rules may not work as expected as before.
What to do with failed payments?
We recommend you sign into Foresight and update your credit card information timely in the Settings > Billing > Payment Method section, after you receive the failed payment attempt email notification.
If your credit card issuer declined the payment, they are likely to notify you with a reason. If so, please contact your credit card issuer.
If you missed the opportunity to update the credit card and were downgraded to the Lite plan, you can manually upgrade the subscription plan again to avoid service interruptions. Please learn more in Change Foresight Subscription Plan.