Overview

This self-service process applies to the School Plan, a single student domain. For the School Plus plan multiple student domains, please contact us.

To use Safe Doc for your schools, you need a license key. One license key covers all students with the same domain name.

The following diagram is an overview of Safe Doc license application process. A trial license is an one-time license key that expires in 30 days. An annual license is valid as long as it's renewed before its expiration date.

Safe Doc License Application Process
Safe Doc License Application Process

Steps

Apply for the trial license

  1. Go to Safe Doc License Application Form.
  2. Fill in your school email address. Consumer email addresses are not accepted. This will be the primary contact email to receive reminders, invoices, license information and technical instructions.
  3. Select Get a 30 days trial license.
  4. Click Next.
  5. Input your name, school name and students’ email domain.
  6. Click Submit.
  7. You will receive the trial license and deployment instructions by email.

Purchase an annual license

  1. Go to Safe Doc License Application Form.
  2. Fill in your school email address previously used in trial license application.
  3. Select Purchase an annual license.
  4. Click Next.
  5. Input your school's trial license key, payment method and billing information. The trial license key was delivered in your inbox.
  6. (Optional) If you have a coupon code, input it in the Coupon Code question. The invoice generated will include the discount.
  7. Click Submit.
  8. You will receive an invoice to your email address.
  9. Pay the invoice by yourself or forward it to your accountant for payment. The invoice accepts credit cards or bank transfer as the payment methods. See payment options.
  10. Upon receiving the payment, our system automatically issues you the annual license key, the license key information and upgrade instructions by email. The annual license key is a different key from the trial key you received before.

Renew your annual license

  1. Go to Safe Doc License Application Form.
  2. Fill in your school email address previously used in trial license application.
  3. Select Renew my annual license.
  4. Click Next.
  5. Input your current annual license key and payment method.
  6. Click Submit.
  7. You will receive an invoice in your email inbox.
  8. Pay the invoice by yourself or forward it to your accountant for payment. The invoice accepts credit cards or bank transfer as the payment methods. See payment options.
  9. Upon receiving the payment, our system sends you a confirmation email with the updated expiration date of your annual license key. No new license keys are issued.

Questions?

Find your answer in Safe Doc Billing FAQ or Contact us.