Introduction

This blog explains how to automate Event Feedback notifications with xFanatical Foresight. Event Feedback notifications play a crucial role in gathering valuable insights from participants after an event. However, manually sending these notifications can be time-consuming and prone to errors, especially when dealing with multiple events. Automating this process ensures consistent, timely, and efficient communication with participants, ultimately improving feedback collection and overall event management.

Using xFanatical Foresight, you can set up rules to automate the process of sending Event Feedback notifications. Whether it's sending reminders immediately after an event or following up with non-responders, xFanatical Foresight enables you to streamline the workflow, saving time and reducing manual intervention.

What is Event Feedback Management?

Event Feedback Management is the process of collecting, analyzing, and utilizing feedback from attendees to evaluate the success of an event and identify areas for improvement. It involves creating feedback forms or surveys, distributing them to participants, gathering their responses, and extracting actionable insights. This feedback helps organizers understand attendee experiences, measure satisfaction, and make data-driven decisions for future events.

A robust Event Feedback Management system ensures that feedback is easy to collect, accessible to analyze, and effectively applied. It involves automation that streamline survey distribution, automate reminders, and generate reports, saving time and improving accuracy.

Why Use Google Forms for Event Feedback?

Google Forms provides a user-friendly and customizable platform to gather candidate information, such as contact details, feedback type, and feedback. Responses are automatically stored in Google Sheets for easy access, sorting, and filtering. Google Forms integrates seamlessly with other Google Workspace tools, enabling HR teams to collaborate effectively and streamline their workflows.

Key Features of xFanatical Foresight for Event Feedback Notifications

  1. xFanatical Foresight integrates seamlessly with Google Forms, automating actions when a new event feedback is submitted.
  2. Create tailored workflows to send notifications to specific team members, hiring managers, or candidates.
  3. Use pre-designed templates to send professional notifications instantly.
  4. Set up advanced workflows for collecting department wise feedback.
  5. Automate actions based on specific conditions, such as feedback type.

Why Email Notifications for Event Feedback?

Email notifications for event feedback are essential because they ensure participants have a clear, convenient, and direct way to provide their thoughts about the event. Gathering feedback helps event organizers assess the success of the event, identify areas for improvement, and measure participant satisfaction. Email is an effective communication channel because it is accessible, personalized, and can include links to surveys or forms for streamlined feedback collection.

How to Automate Event Feedback with xFanatical Foresight?

xFanatical Foresight is a robust automation tool designed to optimize workflows by handling repetitive tasks efficiently. Its seamless integration with Google Workspace makes it an ideal solution for automating Event Feedback notifications. By leveraging xFanatical Foresight, you can automate email notifications for event feedback submitted through Google Forms. Here’s a step-by-step guide on how to set it up:

Rule Creation Instructions

  1. Design a Google Form for Event Feedback that captures essential feedback details such as name,  email, feedback type and feedback. Event FeedbackEvent Feedback1
  2. Log in to your xFanatical Foresight account with your Google Admin account. 
  3. Go to the Rules page and click the New Rule button.
  4. Select the Form Response Submitted trigger from the Select a Trigger screen.Form-Response-Submitted-trigger
    • Choose the event feedback form that will start the automation process. This will capture the details as the form submits.Edit Trigger2
  5. Next, you may need to grant permission to xFanatical Foresight in the Google Workspace account. Once the permission is successfully granted, you will see the status as Access granted.
  6. Click Next.Edit Actions
  7. Select Get form response info as Next action. In the Get form response info action, select the event feedback form again and select the Form response Id variable. 
  1. In the If action, Click Add branch to create a total of 4 branches. Rename them to "Product review", "Feature request", "Bug report" and "Other feedback types", respectively. In the 4 former branches,  add a condition to Answer for "Type of feedback" text containing Product review, Answer for "Type of feedback" text contains Feature request, Answer for "Type of feedback" text contains Bug report and add a condition to Answer for "Type of feedback" text containing Other respectively.If action.png1
  2. In each branch, click Add next action and select Email action.Respondent Email Action.
    • In the To field, select the Respondent Email variable. 
    • In the Subject field, enter the email subject line. 
    • In the Email body field, enter the email template based on the type of feedback. Optionally, select variables in the template to personalize the emails. 
  3. Click Review
  4. Name the rule.
  5. Click Create.Workflow image

Rule Trigger 

The rule will be triggered on Event Feedback form submission.

Result Verification

  1. Submit an Event feedback form to trigger the rule.
  2. Look for the notification in the top right-hand corner and click on it.
  3. Check the Logs page for details.
  4. Then, check the email notification and confirm that the respondent received an email notification.

Conclusion

xFanatical Foresight provides an efficient solution for automating event feedback submissions and notifications, simplifying how teams handle incoming feedback. By integrating Google Forms with automated email alerts, the process becomes faster and more organized, improving communication and ensuring timely responses to event feedback. With xFanatical Foresight, event organizers can focus on delivering impactful events while confidently managing feedback notifications with minimal manual effort.

Start your 14-day free trial with xFanatical Foresight and streamline your task management effortlessly.

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