Introduction

In this guide you will learn how to access ChromeOS telemetry data through Google Admin Console. As an administrator, it is important to monitor device performance, and improve security across organizations. Telemetry data provide insights on how Chromebooks are handled across organizations and helps to identify issues and device usage. Learn more about ChromeOS telemetry in this article.

What is ChromeOS Telemetry Data

ChromeOS telemetry data is a performance and health data collected from ChromeOS devices. This data helps administrators to understand device health, performance and hardware behavior. 

Telemetry data includes information like CPU usage, memory consumption by the device, battery health, disc activity and device network performance. Telemetry data focuses on device related logs and not users’ personal data.

Importance of ChromeOS Telemetry Data

  • ChromeOS telemetry data is important for admins to maintain a stable and secure Chromebook environment.
  • Timely auditing telemetry data detects hardware failures early and identifies low performing devices for better capacity planning.
  • In schools, telemetry data helps in smooth running of Chromebooks during online classes or exams.
  • In enterprise systems, the data helps in troubleshooting the problem and optimizing assets correctly.

Who is this Guide Intended for ?

This guide is for IT administrators who manage Chrome devices within the organization. Google Workspace administrators with admin permissions can access ChromeOS telemetry data through Google Admin Console. 

How to Access ChromeOS Telemetry Data Through Admin Console

Administrators can access telemetry data in the Admin console. Follow steps given below -

  1. Sign in to Google Admin Console with your administrator credentials.
  2. Navigate to Devices > Chrome > Devices.
  3. Next, click on Devices.
  4. You will see a list of Chrome devices.
  5. Click on a specific device to view system information like  CPU load, memory usage, storage status, battery condition and last activity time.

Difference Between Chrome Log Events & ChromeOS Telemetry Data

Chrome log events provide user activity and action records which focus on when and what happened within the organization. Chrome logs collects policy changes, new device enrollments, Chrome browser sign-ins, installed extensions and security-related actions. 

Administrators can access Chrome log events through Google Admin Console > Reporting > Audit and investigation > Chrome log events.

ChromeOS telemetry data completely focuses on ChromeOS device performance and health data. It provides information about how a device is performing over the time. Telemetry data shows CPU and memory usage, storage health, thermal status, network performance and hardware metrics. 

Telemetry data is accessible through Admin Console > Devices > Chrome and programmatically  using ChromeOS Telemetry API for automation.

How to Access ChromeOS Telemetry Data Using ChromeOS Telemetry API

If you want to access telemetry data programmatically, you can use the ChromeOS Telemetry API. This method is good for large organizations where lots of devices are associated with. IT developers can retrieve performance data, health indicators and device events using service accounts and OAuth permissions.

Conclusion

Now at the end of the blog, administrators have a clear understanding of what ChromeOS telemetry data is and how to access itthem. Admins can manage Chromebook performance, security and network health efficiently. By timely checking the telemetry, organizations can boost device lifespan, reduce downtime for users and ensure smooth user experience.

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